Get involved

FAQ

Do you have any questions?

I feel overwhelmed and need someone to talk to, where can I go?

If you ever feel the need to talk to someone about personal or confidential matters, you can always reach out to one of the confidential advisors of the Executive Board of ESN Groningen: David Kraandijk (President, +31 6 34658857) or Femke Steman (Integration Coordinator, +31 6 24804593). If you feel more comfortable talking to someone outside of ESN Groningen, we can refer you to All Ears.

All Ears is an initiative that provides a listening ear for students. For most students their student time is a period in which major changes take place, a time when they are confronted with existential questions, a formative time in their lives. But sometimes they hardly get an opportunity to really come to grips with it: many students rush through their courses because of the pressure to graduate with a minimum of delay. It is understandable that students get stuck and feel they are floundering, sometimes leading to unpleasant consequences for their health and their studies.

You may find yourself struggling with problems or questions that require understanding and a “listening ear”. It can be a great help just to be able to talk to someone outside your own circle, e.g. to an All Ears worker. All Ears workers are not students themselves, but they are in close contact with students through their professional or personal background. Hence they have an intimate knowledge of the kind of problems “being a student” entails. These talks are low-threshold and without obligation. You can drop by without an appointment. Everything you discuss remains completely confidential. You can find more information on their website.

Do you receive an email after registration for an ESNcard?

After you order an ESNcard online, you will receive an email with the code of your card.
If you have not received an email within 24 hours, check your spam inbox and other mail folders like ‘social’ or ‘promotion.’

If you cannot find the email of your ESNcard code there, please send an email to info@esn-groningen.nl

Where do I get my furniture?

There are a variety of options to acquire your furniture, the best fit depends on what you are searching for, your budget, and the service you are expecting. The first option is probably the most well-known one, IKEA offers the largest selection of furniture. You can buy your furniture here for not too high of a price. The second option would be to make use of the Swapcouch service, here you are able to rent your furniture, they will then deliver it to your doorstep, assemble it and ensure that everything is  according to your wish. Once you do not longer need the furniture they come and disassemble it and take it out of your room. So they do all the work for you. The third option is to buy your furniture at a second hand shop such as Mamamini, here you can buy furniture for a fraction of the price if you would buy it firsthand. Furthermore is better for the environment to reuse old furniture. There are plenty of options, and it really depends on what you are searching for.

Swapcouch
What happens after I have placed my order?
After you have filled in your details and placed an order, we will contact you within 24 hours and agree up on an exact delivery date and time. At the delivery, our movers will run you through the contract after which you can sign it. The monthly rent and one time costs for delivery will be automatically taken from your bank account after the furniture is delivered, at the end of the month.

What is the minimum contract time?
The minimum contract time is 3 months.

What are the exact costs for leasing the furniture?
For delivering, assembling and picking up the furniture we charge a one time sum of €25. Other than that there are no additional costs besides the monthly lease sum. We also ask a deposit worth one month rent, which you of course will receive back if the furniture is still in the same condition.

Do you deliver to my room?
Yes, we deliver the furniture inside your room/apartment/studio and also assemble it. It does not matter which floor you live on. Our movers will take care of it!

What happens to the furniture after the lease period?
One week before the end of your lease contract, you can contact us and we will pick up the furniture. Therefore, you only have to make an appointment. No hassle for you once you leave town!

 

 

How do I stay involved /active within ESN?

With an ESN card you can buy tickets for all our events, you also receive the weekly newsletter. You can become active in one of our committees. We usually look for new committee members in May, and January. You can also become a board member if you want to commit yourself to ESN for one year full time. We look for a new board around March. If you don’t want to involve yourself that much into ESN, you can also help out during the Introduction Weeks as an Introduction Guide or Volunteer, become a buddy, or volunteer in SocialErasmus activities.

 
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I can’t come to the office, can my friend buy a ticket for me?

Yes, this is possible. We allow people to buy two tickets at the same time in our office. Of course you both need an ESN card. So if you don’t have one yet, you have to come to the office yourself. But the easiest way to buy a ticket is via our website.

What is the buddy system?

As a new international student you can sign up for a buddy. As a local student you can sign up to become a buddy. Via this program you get matched, so as an international student, you have someone to contact about for example life in Groningen, about the University, shops, or transportation. As a local student you will help the new international students a lot with your knowledge about Groningen.

 

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What kind of payment methods do you accept?

We accept many payment methods: Visa, Mastercard, American Express, SEPA, and iDeal.
Almost every foreign credit card is accepted, so also cards of non-Dutch banks. It might be that service costs turn out higher with a foreign bank account.

How do I get a bike in Groningen?

A bike is definitely something you need in Groningen to get from A to B. We have an ESN card deal with Swapfiets, offering you a unique discount.

http://www.nu.nl

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How do I find a room in Groningen?

It can be quite difficult to find a room in Groningen. We are not a housing agency, but we try to provide you with enough information about housing.

 

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Is ESN only for exchange students?

No, you can always buy an ESN card and become active. No matter if you are a full bachelor, UG or Hanze, master, exchange, or PhD student or doing an internship, you can always join ESN Groningen.

Is ESN only for international students?

No, we are for all students, also Dutch students, both UG and Hanze students. Everyone can by an ESN card and get involved in ESN Groningen. Many of our committee members are Dutch students. So if you like to be involved in an international environment? Then ESN might be something for you.

How do I buy a ticket for your activities?

First of all you need an ESN card. If you have this, then you can buy tickets online via our website or in our office during office hours. If you want to buy a ticket online you need to fill in your ESN card code. This is the code above the bar code.
We accept many different online payment methods and in our office you can pay cash or by card. Some events we sell only in our office, but this will be mentioned in the Facebook event.

 
Events

What is an ESN card?

The ESN card is €7.50, is valid for one year, and you can buy it in our office. With this ESN card you can buy tickets for all our events online and in our office. When you want to buy a ticket online you need to fill in your ESN card code. This is the code above the bar code. This card gives you also many discounts in the city with for example restaurants and shops. It also gives you discounts on the national and international level.

 

Special Discounts

How do I become a member?

You become a member by buying an ESN card for €7.50. This card is valid for one year.

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What are your visiting hours?

Our office is at Pelsterstraat 23 and open from Monday to Friday between 13.00 and 16.00. On Thursdays we are open between 13.00 and 19.00. You can pay at our office only by card.

What is ESN Groningen?

ESN Groningen is the biggest international student organization for all students. ESN Groningen organizes two big Introduction Weeks at the beginning of each semester and throughout the year more than 150 activities. Activities we organize are for example excursions, international dinners, career events, sport activities, pub quizzes, and cultural activities.
The organization of ESN Groningen consists out of six full time board members, and nine committees. Follow us on Facebook to keep up to date with our events and on how to get involved.